Job Opportunity

Technology Support Clerk

Job Summary: Oversee library technology including but not limited to patron computers, staff computers, and loaning library technology equipment. Handle and resolve patron technical issues.

Essential Duties:

-Installation, preventive maintenance, and minor repair of all computers and other peripherals

-Performs help desk duties for staff and patrons

-Maintains library technology plan

– Assists patrons with online library services including but not limited to Hoopla, Libby, Overdrive, and Kanopy.

-Provides assistance in the use of equipment and software to both patrons and staff

-Teaches monthly technology classes based on patron interest

– Prepares specifications for the purchase of computer software, hardware, supplies, and other equipment

-Attends appropriate meetings, workshops, and seminars

-Assists in grant application processes and E-Rate funding

-Other duties as assigned

Desired Skills

-Knowledge of computer networking concepts and applications

-Willingness to explore and research solutions to computer problems as they arise

-Ability to interpret and communicate computer problems

-Good communication skills, both verbal and written

-Ability to interact with patrons and staff openly, courteously, skillfully, and accurately

-Ability to train/assist others in the use of equipment, software, and related items

-Ability to climb, stoop, kneel, crouch, and crawl and lift heavy equipment

Minimum Qualifications

-Associate degree in computer science or related field and up to two years of related experience

-Ability to install, configure and troubleshoot PC and network-related hardware

-Must be able to work well with non-technical staff and patrons

Hours/Pay

15 hours per week starting at $20.00 an hour

To Apply

Submit resume and cover letter to hurleydirector@gmail.com. Applications submitted before November 24, 2022 will receive first priority.